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SHIPPING*RETURNS*PRE-ORDERS

Shipping Policy

Shipping Policy

We are dedicated to shipping all product within 2-3 days of product arrival. Some Product take longer like from China, but we will put that in the item description and If for any reason we can not we will let you know. Orders cannot unfortunately be combined to save on shipping, however if you have an available item you would like to add to an order, we can add it and send you an invoice. Just email us. 

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Pre-Order Policy

With ALL pre-orders we wait until we get allocation numbers from our supplier before posting pre-orders to insure every order gets filled! Once we get the product from our vendor we ship within 48 hours! ALL ORDERS CONTAINING A PRE-ORDER SHIP TOGETHER WITH THE PRE-ORDER ITEM. 

Return & Exchange Policy

Return Policy

Due to the nature of sealed product in the TCG industry, we do not offer returns.  That said, if something arrives damaged or not as described, send us an email and we'll make it right | anthonyn@catscollectiblestcg.com

Cancellations can be requested prior to shipment but are subject to a 10% cancellation fee(Unless its a pre-order or states on the listing description). This fee will be deducted from the refunded amount. This covers the non-refundable payment processing fee we are charged when the initial transaction is made.

Email anthonyn@catscollectiblestcg.com with the Subject line: "CANCEL ORDER #..." 

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